Accessibility Statement
Last updated: June 23, 2025
At GranataPet, we are committed to ensuring that our website is accessible and usable for all individuals, regardless of ability. Our goal is to continuously improve digital accessibility by aligning with recognized standards and implementing inclusive design principles.
If you encounter any accessibility barriers while using our website, we welcome your feedback. Your input helps us improve the usability of our services for everyone.
1. Accessibility Status
This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. Some features or content areas may not yet fully meet accessibility standards. Known limitations are outlined in section 3 below.
2. Accessibility Enhancements
We take several measures to enhance accessibility, including:
• Ongoing updates to remove usability barriers
• Collaboration with external accessibility consultants
• Regular reviews and audits of our website
The following features are available to support a more accessible experience:
2.1 Zoom Function
To adjust the display size:
• On Windows: Press CTRL and + or – (or scroll your mouse while holding CTRL)
• On Mac: Press Option + Command + = or –
2.2 Color and Contrast Adjustments
You can adjust your device's display settings to increase contrast or modify colors for improved readability and eye comfort.
2.3 Responsive Layout
Our website supports both portrait and landscape orientation on mobile devices to improve flexibility and user experience.
2.4 Screen Reader Compatibility
Most website content is compatible with common screen readers such as JAWS and NVDA, helping users with visual impairments access information. Additional improvements are in progress.
2.5 Keyboard Navigation
Our site is fully navigable via keyboard. You can move through all interactive elements without a mouse or touchpad.
3. Known Limitations
Despite our efforts, certain accessibility barriers may still exist, including:
• PDF files that are not fully compatible with screen readers
• Audio and video content lacking transcripts or captions
• Images without alternative text descriptions We are working to resolve these issues continuously.
4. Browser Compatibility
This website is optimized for modern versions of major browsers. To ensure optimal functionality and security, we recommend keeping your browser up to date and using reliable antivirus software.
5. Ongoing Monitoring
Accessibility is a core part of our development process. We assess new features and content with accessibility in mind and use user feedback to guide improvements over time.
6. Contact for Assistance and Feedback
If you experience difficulty accessing our content or encounter a specific barrier, please contact us using one of the following methods:
• E-Mail: [email protected]
• Phone: +49 (0) 8374 - 323 95 0 +49 (0) 8374 - 323 95 0 (Monday-Thursday, 09:00 - 12:00 and 12:30 - 16:00, Friday 09:00 - 14:00)
Please let us know:
• Which assistive technology and browser (name + version) you used
• How we can reach you for further assistance
We appreciate your support in making our website better for everyone.
7. Supervisory Authority
The responsible authority for monitoring digital accessibility compliance is:
Market Surveillance Body of the German Federal States for Accessibility of Products and Services (MLBF)
Based in Magdeburg, Germany.